Fiks Mens en Wonen Welzijn and EDSAS Telecom & ICT
Vitaplaza is more than just a gym in Oss. It is the place where vitality is lived and people work on a healthier life. For over 11 years the dedicated Vitaplaza team, led by Milton and Corina van Haren, has been passionately serving its members. The team consists of 20 full-timers and 15 freelancers. A professional ICT infrastructure is essential to continue living up to the vision.
Read on and discover how Vitaplaza has optimized their IT processes together with EDSAS. Curious about their experience and results?
Bundling all ICT matters with one reliable ICT partner was the start of the cooperation. In previous collaborations with ICT companies, the services were often limited. This had to change. Fortunately, EDSAS offers a wide range of ICT services. From wifi networks and telephone connections to cabling, everything is efficiently arranged under one roof. And that's how EDSAS came around the corner. Thanks to the scalable 24/7 ICT support, the broad expertise and having an ICT sparring partner, Vitaplaza can again fully focus on their customers.
Vitaplaza's flexible business operations result in varying ICT needs. Their growth model is based on a combination of full-timers and freelancers, so it is nice that (new) colleagues can start working immediately and have access to the right documents. The flexibility therefore requires a fast and reliable ICT partner, where services can easily be scaled up and down. Thanks to the 24/7 availability of EDSAS, Vitaplaza can always expect an immediate response, which is very important because Vitaplaza's customers need to be helped from 7:00 in the morning until 22:30 in the evening. EDSAS ensures that the technology runs smoothly so that the team can focus on their customers. 'The faster I get answers, the happier my customers are' emphasizes Milton van Haren. This confidence ensures that the technology runs seamlessly, allowing the team to focus fully on creating a healthy future for their members.
The switch to EDSAS brought not only more convenience, but also more confidence. Whereas Vitaplaza previously worked with multiple parties, now there is only one point of contact for all ICT issues. For example, they had an Office 365 license with one party and then the cabling had to be arranged with another supplier. This caused a lot of frustration and arranging. Now they can turn to EDSAS for all their questions about Microsoft 365, the wifi network and ICT support. This also ensures a stable and reliable working environment. That peace of mind is crucial for a company that helps people live healthier lives every day.
Vitaplaza continues to grow, and the cooperation with EDSAS plays an important role in this. Thanks to their comprehensive service package and personal approach, Vitaplaza sees EDSAS not just as a supplier, but as a truly proactive sparring partner. Whether it is about optimizing the wifi network, arranging cabling or supporting employees, EDSAS always offers a customized solution. Together they are building towards a successful future!
The cooperation between Vitaplaza and EDSAS has yielded positive results for both companies. Milton van Haren warmly recommends EDSAS to sports and yoga centers and other companies that need ICT support outside office hours. According to Milton, EDSAS offers the best solutions needed for businesses to grow. Vitaplaza helps people live a vital life and thanks to EDSAS, they can fully focus on that. Do you also want more focus on your core activities and less on ICT issues? Schedule a no-obligation consultation and find out what EDSAS Telecom & ICT can do for you!
This case study was published under EDSAS Telecom & ICT. Meanwhile, our telephony and network services fall under NetVoiceConnect, with the same mission: reliable networks, without compromise.